Committed to Excellence, Dedicated to Service
Who We Are
At Cast & Crew, we are a team of dedicated professionals passionate about supporting the film and television industry. With a rich history spanning decades, we have established ourselves as a trusted partner for production companies, studios, and production teams. Our expertise lies in providing comprehensive solutions that cater to the unique needs of the entertainment industry. We pride ourselves on our commitment to excellence, delivering innovative products and services that streamline workflow, simplify production, and enhance overall efficiency.
Our Services
We offer a wide range of services designed to support the film and television production lifecycle. From payroll and financial management to accounting and human resources, we provide a suite of solutions tailored to meet the diverse needs of our clients. Our offerings include:
Payroll and Financial Services
Our payroll services are designed to simplify the process of paying crew members, ensuring accuracy and timeliness of payments. Our financial services provide real-time visibility into your production's financial health, enabling informed decision-making.
Content and Collaboration Studio+
Our digital production document and asset management solution empowers your team to collaborate seamlessly, streamlining workflow and reducing paperwork. This cloud-based platform enables secure access to critical information, allowing your team to focus on what matters most - creating exceptional content.
Time and Attendance
Our digital timecard solution ensures accurate tracking of work hours, enabling timely and efficient payment of crew members. This intuitive system simplifies the process of managing time and attendance, reducing administrative burdens and minimizing errors.
Metrics and Insights Reporting
Our self-service tool provides real-time insights into your production's performance, helping you make data-driven decisions. This in-depth analysis enables you to optimize workflow, streamline operations, and improve overall efficiency.
Incentives and Resources
We provide comprehensive guides on incentives and resources available to productions. Our extensive knowledge on tax credits, worker's compensation, and other benefits helps productions navigate complex regulatory environments, ensuring compliance and maximizing savings.
Support and Forms
Our resource library offers a vast collection of tax forms, documents, and critical information to support your production. Our self-service help center provides troubleshooting guides, FAQs, and multimedia resources for a seamless experience.
About Us
At Cast & Crew, we believe in fostering a collaborative environment that empowers creativity and innovation. With years of trusted experience, we've established ourselves as a trusted partner for the global entertainment industry. Our mission is to simplify the production lifecycle, enabling our clients to focus on what matters most - creating exceptional content.
Who We Are
At Cast & Crew, we're committed to supporting the film and television industry with cutting-edge products and expert guidance. Our leadership team consists of industry veterans who have dedicated their careers to serving the entertainment industry. Our expertise spans payroll, accounting, and human resources, positioning us uniquely to support the diverse needs of productions.
Careers
We're always looking for talented individuals to join our team. If you're passionate about the film and television industry, we invite you to explore our career opportunities and join our team of dedicated professionals.
System and Customer Service Issues
Several reviewers have expressed frustration with the system and customer service provided by Cast & Crew. Some have reported long wait times, difficulties with accessing the website and portal, and confusion with paperwork and final confirmations. Others have been disappointed with the inability to get a human representative on the phone, with some even having to leave voice mail messages.
Payroll and Payment Issues
A number of reviewers have mentioned issues with payroll and payment, including errors with checks and late payments. Some have had to wait for lengthy periods of time to resolve these issues, and others have been left feeling frustrated and upset.
Positive Experiences
However, some reviewers have had positive experiences with Cast & Crew, praising the helpfulness of certain representatives and the ease of use of the website and portal. These reviewers have commended the professionalism and courtesy of representatives such as Roza Mason, Christian Resendiz, and Nallyve De Leon.
Security Concerns
One reviewer has raised serious concerns about the security of Cast & Crew's email system, citing the requirement to email sensitive information on an unsecured server. This reviewer believes that this is "unconscionable" and poses a significant risk to customers' sensitive information.
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