Business Details
31 Years
experience
Trusted Payroll & HR Services for Businesses
Founded in 1995, PayMaster has dedicated itself to redefining payroll services through exceptional customer service and affordability. Our mission remains unchanged: to deliver industry-leading payroll solutions while expanding into advanced HR, tax, and benefits management. With SSAE 18 SOC 1 Type II compliance and an A+ Better Business Bureau rating, we prioritize security, compliance, and client trust. Our team of experts combines cutting-edge technology with personalized support, ensuring businesses of all sizesfrom startups to enterprises with thousands of employeesreceive tailored solutions. We handle payroll tax calculations, deposits, and filings, guaranteeing accuracy and compliance with federal and state regulations. Our HR Support Center offers 24/7 access to policy templates, job descriptions, and compliance resources, while our on-site audits help mitigate legal risks.PayMasters proprietary PayMaster HCM platform integrates payroll, time tracking, and benefits enrollment, streamlining operations and reducing administrative burdens. Our founder, Romeo Chicco, remains deeply involved in daily operations, fostering a culture of accountability and client-centric service. With clients across all 50 states and U.S. territories, we combine local expertise with nationwide scalability. Our commitment to innovation ensures clients access to emerging technologies years ahead of competitors, all while maintaining transparent communication and ethical business practices.
Services
Payroll Services
Tax Processing
HR Support
Time Tracking
Benefits Enrollment
Details
- Year established: 1995
Highlights and features
- Certified SSAE 18 SOC 1 Type II compliant for data security
- A+ rated by the Better Business Bureau since 1995
- Founder directly oversees client operations and service quality
- Customizable cloud-based platform for businesses of all sizes
- 24/7 HR support with unlimited consultations and document customization
Associations and certifications
- SSAE 18 SOC 1 Type II
- Better Business Bureau (A+ Rating)
What people say
Exceptional customer support
Accurate tax filings
Time-saving automation
Knowledgeable HR team
Reliable payroll processing
Services
Payroll Services
PayMasters payroll services handle every aspect of employee compensation, from direct deposits and pay cards to tax withholdings and year-end reporting. Our system automates calculations, tax filings, and compliance documentation, reducing errors and administrative work. Businesses gain access to secure online pay stubs, multi-account check printing, and real-time tax liability reports.
Tax Services
Our tax services ensure compliance with federal, state, and local regulations through automated filings and deposits. PayMasters tax engine validates employee addresses, tracks jurisdiction-specific requirements, and stores electronic tax forms securely. Clients receive guaranteed penalty-free compliance, with bonded insurance covering any IRS or state agency assessments.
HR Support
PayMasters HR services include policy development, employee handbooks, compliance audits, and on-demand consultations. The 24/7 HR Support Center provides templates, labor law guides, and customized document reviews. On-site audits identify compliance risks, while electronic form management simplifies employee onboarding and record-keeping.
Time Tracking
Time & Labor Management (TLM) offers biometric timeclocks, web/phone punch-in options, and automated schedule enforcement. Customizable timesheets display overtime, breaks, and holiday pay, while real-time attendance tracking reduces payroll errors. Integration with payroll ensures accurate wage calculations and compliance with labor laws.
Benefits Enrollment
Online benefits enrollment streamlines health, dental, and retirement plan selections through self-service portals. Employees manage enrollments 24/7, with automated deduction updates and electronic signatures. Administrators receive real-time reporting, while data exports simplify carrier communications and compliance tracking.
People
Romeo Chicco
Founder and CEO
Romeo Chicco founded PayMaster in 1995 and remains actively involved in operations. A charter member of the Independent Payroll Providers Association, he received the 2019 Outstanding Contribution Award. He prioritizes client relationships and technological innovation, ensuring PayMasters services evolve with industry needs.
Questions
What payroll services does PayMaster offer?
PayMaster provides full-service payroll processing, including direct deposits, pay cards, tax withholdings, year-end reporting, and compliance documentation.
How does PayMaster ensure tax compliance?
We automate tax filings and deposits, validate employee data, and guarantee penalty-free compliance with bonded insurance coverage for IRS or state assessments.
Can I access HR support outside business hours?
Yes. Our 24/7 HR Support Center offers policy templates, compliance guides, and on-demand consultations with professionals.
Do you support remote employee time tracking?
Yes. Our TLM module includes web, phone, and app-based timeclocks with geolocation tracking and automated schedule enforcement.
How does online benefits enrollment work?
Employees select plans via self-service portals, with automated deduction updates and electronic signatures streamlining the process for administrators.
What industries do you serve?
We serve businesses across all industries, from small startups to enterprises with thousands of employees nationwide.
