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Business Details
40 Years
experience
Expert Tax & Bookkeeping Services in Holyoke
Since 1986, Quality Tax & Bookkeeping Service has provided comprehensive tax and accounting solutions to individuals and businesses in Western Massachusetts. Founded by Susan Lastowski, a seasoned professional with a background in auditing and education, the company has grown to serve over 2,400 clients through personalized financial guidance and cutting-edge tools. Our team, including experienced accountant Marjorie Camerlin, prioritizes continuous education and technological upgrades to deliver accurate, up-to-date services.

We specialize in tax preparation, payroll management, retirement planning, and business consulting, with a focus on empowering clients through financial literacy. Our commitment to transparency, ethical practices, and community trust has established us as a reliable partner for navigating complex financial landscapes.
Services
Tax Preparation Payroll Services Accounting Retirement Planning Estate Taxwork Budget Planning College Financial Aid Business Startups
Details
  • Year established: 1986
Highlights and features
  • We offer 30+ years of local tax expertise
  • Our team holds advanced accounting certifications
  • We provide year-round financial education
  • We use secure, up-to-date accounting software
  • We guarantee personalized service from experienced professionals
Services
Tax Preparation
Our comprehensive tax preparation service ensures accurate filing for individuals and businesses. We stay current with evolving tax laws to maximize refunds and minimize liabilities. Clients receive personalized guidance on year-round tax strategies and documentation requirements.
Payroll Services
We handle complete payroll processing including check generation, tax filings, and year-end W-2 preparation. Our system ensures timely compliance with federal and state regulations while maintaining accurate financial records for businesses of all sizes.
Retirement Planning
Our retirement planning consultations help clients understand tax implications and cash flow management during retirement. We analyze pension withholdings, 401(k) distributions, and tax liabilities to create sustainable financial plans for pre-retirees.
Estate Taxwork
We assist executors with estate tax filings and probate accounting. Our services include Form 706 preparation, income tax filings, and guidance on inherited assets. We simplify complex estate tax matters to reduce administrative burdens during difficult times.
Budget Planning
Our budget planning service identifies cash flow inefficiencies and creates sustainable spending plans. We help families and businesses track expenses, reduce debt, and implement systems for long-term financial stability without quick-fix solutions.
People
Susan Lastowski
Founder
With a graduate degree from University of Massachusetts and prior experience as a Baystate Medical Center auditor, Susan established the company in 1986. She transitioned from teaching to full-time tax services in 2000, building the practice through client referrals and continuous professional development.
Marjorie Camerlin
Accountant
Joining in 2000, Marjorie brings business ownership experience from her previous childcare enterprise. She handles complex accounting tasks and client consultations, leveraging her Central Connecticut State University accounting background to support the firm's growth.
Questions
What tax documents should I bring for preparation?
Bring all income statements, deduction receipts, and prior year returns. We'll provide specific checklists based on your situation during scheduling.
Can you help with business startup accounting?
Yes, we assist with entity selection, IRS registration, accounting system setup, and ongoing bookkeeping tailored to your business needs.
Do you offer electronic filing options?
We provide secure online filing for tax returns and support digital document submission to streamline the process for clients.
What's included in your payroll service?
Our service covers payroll processing, tax form preparation, W-2 generation, and quarterly filings including federal and state tax compliance.
How do you handle estate tax filings?
We prepare Form 706 and income tax returns for estates, explaining complex terminology and coordinating with legal professionals as needed.