We handle your books. So you can grow your business.
Our Mission
BELAY exists to empower entrepreneurs and professionals by providing on-demand access to exceptional virtual assistants, accounting professionals, and social media managers. We understand the demands of running a business, and we're dedicated to helping you reclaim your time and achieve your goals.
Virtual Assistants
Our skilled virtual assistants can assist you with a wide range of administrative, technical, and creative tasks, including:
- Email management and calendar coordination
- Research and document preparation
- Customer service and client communication
- Social media management and content creation
- Data entry and transcription
- Travel and expense management
Accounting Services
We offer comprehensive accounting services to lighten your financial burden and maximize your financial health, including:
- Bookkeeping and financial reporting
- Payroll processing and tax preparation
- Financial planning and analysis
- E-commerce support and accounting
- Fractional CFO services
Social Media Management
Our experienced social media managers can:
- Develop and implement a strategic social media strategy
- Manage and curate engaging content
- Increase your online presence and engagement
- Track and analyze social media performance
- Run targeted social media campaigns
How We Work
Our collaborative approach involves understanding your unique needs and goals to provide you with a tailored solution. We'll work with you every step of the way to ensure a seamless and successful experience.
Our Values
Our core values guide everything we do at BELAY:
- Client-centeredness: We prioritize your needs and success.
- Integrity: We maintain transparency and accountability in all our interactions.
- Innovation: We embrace new technologies and approaches to provide the best solutions.
- Collaboration: We work as a team to achieve exceptional results.
- Empathy: We understand your challenges and celebrate your triumphs.
Overview of Reviews
The reviews of Belay's virtual assistant services are mixed, with some clients expressing satisfaction with the quality of work and communication, while others have had negative experiences with errors, lack of accountability, and poor communication.
Positive Experiences
Some clients have reported positive experiences with Belay's virtual assistants, citing timely and high-quality work, helpful suggestions for process improvements, and effective communication. These clients have expressed satisfaction with the services and have recommended Belay to others.
Negative Experiences
However, several clients have reported negative experiences with Belay, citing issues with errors, lack of accountability, and poor communication. Some have reported receiving sub-par work, being charged high fees for onboarding and services, and experiencing frustrations with the company's billing practices.
Common Themes
Among the negative reviews, common themes include:
- Poor quality of work: Clients have reported receiving work with errors, typos, and inconsistencies.
- Lack of accountability: Clients have reported being charged high fees for onboarding and services without receiving the promised quality of work.
- Poor communication: Clients have reported difficulties in communicating with Belay's virtual assistants and receiving timely responses to their concerns.
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