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A Team of Experienced Professionals Serving Murray and Beyond

Keller CPA Group, PLLC is a locally owned and operated accounting and tax firm in Murray, Kentucky, dedicated to providing exceptional service and guidance to individuals and businesses. Our team of experienced professionals offers a comprehensive range of services to meet your financial needs.

Our Expertise

We offer a diverse spectrum of services across:

  • Small Business Accounting & Taxes: We assist with bookkeeping, payroll, tax planning and filing, and financial statement preparation.
  • Individual Tax Services: We provide comprehensive tax planning and filing services for individuals, including tax strategy consultations, estimated tax payments, and tax return preparation.
  • Estate Planning: We guide you through the process of creating a comprehensive estate plan, including wills, trusts, and power of attorney.
  • Audits & Reviews: We perform accurate and reliable audits and reviews to ensure the financial health of your business.
  • QuickBooks Services: We offer personalized QuickBooks setup and training, ensuring you maximize its potential for managing your business finances.

Our Values

At Keller CPA Group, PLLC, we believe in:

  • Client-Centered Approach: We prioritize understanding your unique needs and providing personalized solutions.
  • Integrity & Transparency: We maintain the highest ethical standards and transparency in all our dealings.
  • Professional Development: We continuously invest in our team's professional development to ensure the highest level of expertise.
  • Community Involvement: We actively support the Murray community through various initiatives.

Why Choose Keller CPA Group, PLLC?

  • Experienced team with diverse expertise
  • Personalized and responsive service
  • Comprehensive range of services
  • Client-centered approach
  • Deeply rooted in the Murray community

Get in Touch

For personalized guidance and solutions tailored to your needs, contact Keller CPA Group, PLLC today. We look forward to partnering with you on your journey towards financial success.

Reviews
Negative: Clients experienced poor customer service, lack of transparency, and unhelpfulness from the accounting firm, leading to frustration and disappointment.

Disappointing Experiences with an Accounting Firm

Many customers have had frustrating experiences with this accounting firm, describing it as unhelpful and unresponsive when issues arise. One reviewer, Marcy Jackson, had trouble with her tax return being sent to a closed bank account, despite her questions being answered correctly. After waiting weeks, she received a letter stating that she needed to verify her identity and create an ID.me account, which added an additional 9 weeks of processing time. When she called to complain, she was told that the accounting firm couldn't predict the IRS's actions.

Another reviewer, Scott Adams, was unhappy with his experience after discovering that he had paid $60,000 in unnecessary taxes over the past two years due to the firm's failure to prepare a simple S corp. form. He regrets not switching to a different accounting firm sooner.

Lack of Proactive Communication and Unhelpful Staff

The clients who wrote reviews felt that the accounting firm was unorganized, unprepared, and unwilling to take responsibility for their mistakes. They expressed frustration with the lack of transparency and poor customer service. The staff seemed unhelpful and unapproachable, making it difficult for clients to get the support they needed.

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