Service. Integrity. Trusted Advisor.
Building lasting client relationships through exceptional service is the bedrock of our philosophy. At Switzer, Roy & Jones, we empower individuals and businesses to achieve financial security and success.
Who we are
A team of experienced and passionate accountants, we provide tailored solutions to meet your unique financial needs. Our diverse backgrounds and extensive knowledge enable us to deliver insightful guidance in a clear and personalized manner.
For Individuals
- Comprehensive financial planning and wealth management
- Retirement planning and estate planning
- Elder care guidance
- Tax preparation and planning
For Businesses
- Business accounting and payroll services
- Strategic business consulting
- Audit, review, and compilation services
- Forensic accounting and cash flow management
- Business valuation and succession planning
Our core values
Service: We prioritize attentive communication, responsiveness, and personalized attention to every client relationship.
Integrity: We adhere to the highest ethical standards, maintaining transparency and confidentiality in all client engagements.
Expertise: Our team boasts diverse expertise in accounting, finance, and tax planning, ensuring you receive tailored solutions for your unique needs.
Why choose Switzer, Roy & Jones?
- Client-centered approach: We listen actively to understand your individual needs and goals.
- Custom solutions: We tailor our services to your unique situation and objectives.
- Results-oriented: We focus on achieving tangible outcomes that impact your financial well-being.
- Accessible and responsive: We are committed to open communication and timely feedback.
Our commitment
At Switzer, Roy & Jones, we are dedicated to helping you achieve financial clarity, security, and success. We believe in building lasting relationships built on trust, transparency, and personalized service.
Poor Customer Service and Delayed Responses
Many customers have expressed their dissatisfaction with the accounting firm, citing poor customer service and delayed responses to their inquiries. One customer stated that they had to call the firm multiple times to get a response, while another reported never receiving a callback despite leaving multiple messages.
Inconsistent Communication
Some customers have experienced inconsistent communication from the firm. One customer reported that they were ghosted by their accountant, while another stated that they had to go to the office to speak with someone after multiple promises to return their calls.
Long Delays
Customers have reported long delays in receiving their tax returns. One customer stated that it took them two months to receive their returns finalized, while another reported a six-month delay.
Mixed Experiences
Some customers have had positive experiences with the firm, citing friendly staff and timely service. However, these experiences seem to be the exception rather than the norm.
