Listening is the key to understanding. You have our full attention.
At Hawthorne & Co. CPAs, we believe that listening is the key to understanding. That's why we take the time to get to know our clients, understand their unique needs, and provide personalized attention and respect. We offer a broad range of expert accounting, tax, and advisory services tailored to fit your business and personal needs.
Our History
Hawthorne & Co. CPAs was founded on the principle of providing distinctly personal attention, recognition, and respect to our clients. Our history dates back to 1962 when H. Douglas Hawthorne started an accounting practice in Seattle. Over the years, we've grown and evolved, but our commitment to our clients has remained unwavering. Today, we're a certified public accounting firm serving individual and business clients throughout the Puget Sound region.
Our Services
We provide a comprehensive range of services designed to help you make sense of your financial life. Our expert team offers income tax planning and preparation, accounting services, financial statement services, estate and retirement planning, and business planning and analysis. We take a collaborative approach to accommodate the particular needs of each client, cultivating productive working relationships with professionals in other disciplines.
Our Core Competencies
We're dedicated to delivering exceptional service to our clients. Our core competencies include:
- Client Service: We work proactively to provide personalized attention, recognition, and respect to our clients.
- Technical Competency: We add value to our clients through our knowledge and understanding in our areas of expertise.
- Business Development: We believe that referrals from our clients are the greatest compliments we could receive.
- Efficiency and Timeliness: We work efficiently and quickly to complete our work, without sacrificing quality or accuracy.
- People Development and Teamwork: We provide opportunities for leadership and teamwork for all members of our staff, supporting personal and career growth and development.
Get In Touch
We look forward to hearing from you. Visit us at our new location, 17820 1st Avenue South, just two miles south of our former offices. You can also call us at (206)243-2336 or email us at office@hawthorne-cpa.com.
Performance and Quality of Work
The reviews indicate that Hawthorn and Company has struggled with delivering accurate and timely work. Multiple reviewers experienced errors in their tax returns, with one reviewer mentioning that their return had multiple errors. Another reviewer was quoted a low price for a simple return but was ultimately charged more.
Customer Service and Communication
Communication issues were a common theme among the negative reviews. Reviewers experienced delayed responses to their questions, and one reviewer reported that their questions went unanswered for weeks. Another reviewer felt neglected, stating that they didn't receive the attention they needed.
Staff and Competence
The competence of the staff was questioned by multiple reviewers. One reviewer described the staff as incompetent, citing a situation where a staff accountant called their elderly mother to ask about notes written by Hawthorn and Company themselves. Another reviewer felt that the staff was understaffed, leading to delays and errors.
Positive Experiences
However, one reviewer had a positive experience, praising the staff for their friendliness and competence in handling their complex situation.
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