Partnering with You for a Brighter Financial Future
At Felix & Gloekler, P.C., we are a team of dedicated professionals with a passion for delivering exceptional accounting services to individuals, businesses, and organizations. With over 30 years of experience, our team of 15 certified public accountants (CPAs) has developed a reputation for providing high-quality services that meet the unique needs of our clients.
Our Services
At Felix & Gloekler, we take pride in offering a comprehensive range of accounting services that cater to the diverse needs of our clients. Our services include:
Auditing, Reviews, and Compilations
As certified public accountants (CPAs), our team has extensive experience in providing audit, review, and compilation services to government, non-profit, and private clients. We believe that audits should add value to your organization, rather than disrupting your operations. Our goal is to work closely with our clients to provide expert guidance on accounting and financial reporting issues that arise throughout the year.
We specialize in auditing the following entities:
- Local Governments & School Districts
- Non-Profit Organizations
- Privately Owned Companies
- Employee Benefit Plans
Tax Planning and Preparation
At Felix & Gloekler, we understand the importance of limiting tax liability while adhering to applicable regulations. Our team of certified public accountants works closely with our clients to explain tax laws that impact their business. We are committed to providing high-quality tax services that meet the unique needs of our clients.
Additional Services
In addition to our core services, we also offer:
- Business and QuickBooks Consultations
- Tax Services, Support, and Electronic Tax Filing
- Financial Tools and Resources
- Staff and Career Development Programs
- COVID-19 Policy and Procedures
Our Commitment to Excellence
At Felix & Gloekler, we are committed to delivering exceptional services that meet the highest standards of quality and professionalism. Our team of certified public accountants undergoes extensive training and continuing education courses to maintain their expertise in various industries. We believe in the importance of peer review and undergo regular quality control procedures to ensure that our services meet the highest standards of excellence.
Our COVID-19 Policy
At Felix & Gloekler, we are committed to ensuring the safety and well-being of our clients, staff, and families during the COVID-19 pandemic. We have implemented stringent policies and procedures to restrict access to our office and limit non-essential client meetings and visits. Our team is available via email, phone, online meetings, and video conferencing to continue providing our services to our clients.
Customer Service Issues
The majority of reviews express extreme dissatisfaction with the company's customer service. Reviewers felt neglected, ignored, or treated poorly by the staff. Specifically, many reported long wait times, unreturned phone calls, and poor communication.
Incompetence and Unprofessionalism
Many reviewers expressed frustration with the company's inability to complete tasks efficiently. Delays in tax processing, missed deadlines, and lack of follow-through created inconvenience and stress for customers. In some cases, customers felt that their tax information was not handled with care or professionalism.
Unsatisfactory Experience
Overall, the experiences shared by reviewers were uniformly negative. The inability of the company to provide adequate customer service, combined with incompetence and lack of professionalism, led to a universally unpleasant experience.
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