Our Firm
At Kristy R. Cortez, CPA, PC, we are dedicated to providing personalized financial guidance to individuals and businesses in the Austin, TX area. Our team of experienced tax professionals is committed to delivering high-quality services with a focus on excellent customer service. With a passion for helping others achieve their financial goals, we strive to build long-term relationships with our clients.
Services
Our comprehensive range of services includes:
- Tax Preparation: We provide personalized tax preparation services for individuals and businesses, ensuring accurate and timely filing of tax returns.
- Audit and Accounting Services: Our experienced accountants provide expert audit and accounting services to ensure the financial health and stability of our clients.
- Future Planning: We help individuals and businesses plan for their financial future, including estate planning, retirement planning, and risk management.
- Financial Planning: Our team helps clients create financial plans tailored to their unique needs and goals, including investment strategies, retirement planning, and tax planning.
What We Do
At Kristy R. Cortez, CPA, PC, we understand the importance of timely and accurate financial guidance. Our team is committed to providing exceptional service, expertise, and support to individuals and businesses in the Austin, TX area. Our services include:
- Tax Preparation: We provide timely and accurate tax preparation services to individuals and businesses, ensuring compliance with tax laws and regulations.
- Audit and Accounting Services: Our experienced accountants provide expert audit and accounting services to ensure the financial health and stability of our clients.
- Future Planning: We help individuals and businesses plan for their financial future, including estate planning, retirement planning, and risk management.
- Financial Planning: Our team helps clients create financial plans tailored to their unique needs and goals, including investment strategies, retirement planning, and tax planning.
Our Staff
Our team at Kristy R. Cortez, CPA, PC is comprised of experienced and licensed professionals who are dedicated to providing exceptional service and expertise to individuals and businesses in the Austin, TX area. Our staff is committed to staying up-to-date with the latest tax laws, regulations, and industry developments to ensure our clients receive the highest level of service.
Our Mission
At Kristy R. Cortez, CPA, PC, our mission is to provide exceptional financial guidance to individuals and businesses in the Austin, TX area. We strive to build long-term relationships with our clients, providing personalized service and tailored solutions to meet their unique needs and goals. Our team is committed to delivering outstanding service, expertise, and support to ensure the financial well-being of our clients.
Get in Touch
For more information about our services or to schedule an appointment, please contact us at (512) 835-2635 or email us at info@kristyrcortezcpa.com. We look forward to working with you!
Concerns with Customer Service and Performance
The reviews highlight several instances of poor customer service and unmet expectations. Author Marcelo Marcondes shares his disappointing experience, stating that the company failed to attend a scheduled meeting and refused to address his tax preparation request. Similarly, Author Matthew Martinez expresses frustration with the company's unprofessional behavior, including failing to answer phone calls and break promises.
Positive Experiences with Exceptional Service
On the other end, several reviewers praise the exceptional service and professionalism of Kristy and her team. Author Stephen Niemeyer, Brenda Rhea, Jaime Figueroa, Manny Salazar, and Ty Mitchell all sing the praises of Kristy, describing her as knowledgeable, responsive, and committed to her clients. Author Catherine Varela expresses gratitude for Kristy's exceptional service, stating that she has been with the company for nearly 30 years and has never been disappointed. Author Creuza Maciel also commends the company, stating that she has trusted them with her taxes since 1998.
Inconsistencies in Professionalism and Communication
However, some reviewers highlight inconsistencies in the company's professionalism and communication. Author Sunshine L. shares her frustrating experience with lost checks and delayed payment, stating that she has had to question the company's reliability. Author Catherine Varela also describes the company's unprofessional behavior, stating that they take months to start working on a project, and then take weeks to complete each step.
