Expert Guidance for Financial Success
At A.C.T. Services, Inc., we are dedicated to providing top-notch professional tax, accounting, and full-service payroll services to individuals and businesses in Indianapolis, IN, and beyond. Our team of experienced professionals is committed to delivering personalized and convenient solutions to help our clients achieve financial success and peace of mind.
Our Mission
With over 20 years of experience, we have built a reputation for excellence in customer service, taking pride in earning and maintaining the trust and confidence of our clients. Our mission is to bring accounting to life by combining years of experience with our talented team, providing the tools and expertise necessary for our clients to succeed.
Our Specialties
As a full-service firm, we handle a wide range of services, including payroll, bookkeeping, income tax preparation and resolution, and virtual Controller and CFO engagements. Our areas of specialization include healthcare, real estate developers, logistics, and construction. We take pride in staying up-to-date on the latest tax laws and business environments, ensuring our clients receive the most accurate and reliable guidance.
Our Services
We offer a comprehensive range of services designed to cater to the unique needs of our clients. Our outsourced accounting services include full-range accounting and bookkeeping solutions, personalized tax return preparation and resolution, and payroll services that take care of your time-consuming, complex tasks. Additionally, our consulting services provide expert guidance and support to help you navigate the complexities of business finance.
Our Team
Our team of professionals is dedicated to delivering exceptional service and support. We understand the importance of building strong relationships and take pride in our excellent customer service. Our team is committed to staying up-to-date on the latest developments in tax laws and business environments, ensuring our clients receive the most accurate and reliable guidance.
Our Clients
Whether your business is just starting out or has been around for decades, we provide the tools and expertise necessary for success. Our clients come from a variety of industries, and we take pride in our ability to tailor our services to meet their unique needs.
Testimonials
Don't just take our word for it! Our clients rave about our exceptional service, expertise, and commitment to excellence.
Satisfaction with ACT Services
Acting on recommendations from colleagues and friends, many clients have had positive experiences with ACT Services. They have shown professionalism, customer service, and a commitment to providing a seamless and easy-to-use experience through their state-of-the-art portal. Several clients have praised the firm's staff for their knowledge, friendliness, and prompt response times.
Concerns and Disatisfaction
On the other hand, some clients have expressed concerns about the firm's business practices. One client felt pressured to sign up for an expensive membership program, while another described their tax preparer as condescending and shrill. Another client was unhappy with the billing practices of the firm, feeling that they were being charged for services not provided.